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I have had Streets and Trips 2009 installed and runnung for a couple months and all of a sudden it won't run any more. When I click on it it says:Your registry settings for this application were not copied correctly.
To correct these settings, run setup again for this application from the location where you originally installed it.I did this and got the same reply so I decided to uninstall and reinstall but keep getting the same reply when I try to run it.Reinstalling doesn't fix the registry. Any ideas as to what to look for and what to do to in the registry to fix this?Brian. MS Streets & Trips 2009 has exhibited the same problem on my HP laptop running Windows Vista Ultimate 64. The MS workaround, i.e., running it in administrator mode, does work, but, an associated problem with that workaround is that Streets & Trips 2009 doesn't recognize any of the installed printers; it just gets into a circle saying there are no printers installed, do you want to install one, and just repeats that circle.
Uninstalling Streets & Trips, deleting left over files, and doing a clean boot doesn't solve the problem.What has worked, though only temporarily, is to uninstall the program, run a registry cleaner, then a registry defragger, followed by a reboot, and then reinstalling Streets & Trips. But, this is only temporary; after several hours, starting Streets & Trips results in the '. Files not copied correctly.
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' error message.But, disabling UAC does work. Thanks very much for the tip!Has anyone been able to match this problem with a specific Windows update? Quote:Your registry settings for this application were not copied correctly.Went on to say that I should run Setup again from the original place I ran it from. So, twice now, I have tried to run Setup again from the DVD. Still same message.My only other thought is to uninstall the whole thing and install it again. I'm concerned about all the maps I have made - if I do a complete install again and the program works, will the newly installed program still access all the maps I have?Thanks for any help you can give me.David.
Welcome to the Forum, David!The maps you have made will have been saved as EST files and, to the extent they have not been erased, should still be right where they were saved and therefore not subject to being lost by a fresh re-installation.Even with a re-installation you may have license issues, however. If you do, a call to Customer Service at Microsoft should resolve them to your satisfaction.But, bottom line, I think you should try to re-install the application from the CD.
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Don't forget to write down your license number before uninstalling.